FP trendsDecember 15, 2020 5:29:32 PM IST
CD Projekt Red finally admitted that it misled players by holding on to the demos of the PlayStation 4 and Xbox One versions of 2077. Cyberpunk, adding that customers who purchased the game on either the PlayStation Store or Xbox Live could request a refund. 2077. Cyberpunk went on Twitter to apologize to players for “not showing the game on the best next-generation consoles” before it was released and thus did not allow players to make more informed decisions.
– Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
However, according to a year article in TomsHardware, it seems that CD Projekt Red passed the idea on to Microsoft or Sony. The report adds that several complaints have arisen with dissatisfied customers, pointing out that they have encountered obstacles in their attempts to obtain a refund.
While people complained to Sony, the report adds that the company responded by saying that its policy does not allow refunds if the game has already been downloaded and played. However, Sony’s decision could also come from the fact that the company may not like to find out what could be an unimaginable amount of money for refunds due to the controversial CD Projekt. According to the report, there have been cases in which Sony has told players seeking a refund that they will have a functional game in February 2021.
However, Microsoft told the publication that it offers refunds for digital gaming products as part of a consistent and reliable shopping experience.
The report adds, however, that if Microsoft did not refuse the refunds, it will decide whether or not to grant one based on the refund.