Cyberpunk 2077 developer CD Projekt Red has said there are no special refund arrangements on its newly released game. While most of the critical reception for Cyberpunk 2077 was positive, concerns about poor performance on state-of-the-art consoles led to a negative reaction from fans.
CDPR first released a statement urging consumers to be patient until future patches could help stabilize the game on those older console platforms, but also explained that fans have their rights to request a refund. . In a call made by investors today, senior vice president of business development Michal Nowakowski explained that there would be no special treatment given to the developer from Sony and Microsoft regarding the players requesting a refund.
“You have to understand, Microsoft and Sony, for every product launched digitally on their windows, there are refund policies. Despite the various articles that have appeared, that things are open only to us, in fact it is not true. These policies are in place and have always been in place. They are not open especially for us. Anyone who has purchased a title from the PlayStation Network or from the Microsoft storefront can request a refund.
That means consumers will have to deal with retailers if they want to get their money back for physical copies or the notoriously difficult refund policies of the game’s PlayStation and Xbox digital copies stores, although some gamers have reported that they have successfully backed their money for the game.
However, other consumers have reported that their refund requests have been denied, with Sony urging users to resist future patches that will provide more stability Cyberpunk 2077. If you want to try to get your money back, you can check our Cyberpunk 2077 refund guide or, as a last resort, you can send a CDPR email to the dedicated email address [email protected]
GameSpot poate primi un comision din ofertele de vânzare cu amănuntul.